Discount for Military: Active Duty, Retired, and Dependents With VALID I.D.
Hailing from the West Coast, CoCo, former pin up model, comes to the wonderful Hampton Roads bringing with her a passion and love of animals. As an owner of 3 dogs and 2 cats, she understands the value of pet care and strives to provide the highest level of customer service.
After spending 16 years in the beauty industry, she decided it was time to invest 100% of her talents and love for animals, into pet grooming.
She received her education from Animal Behavior College ranking as a top student performer. She trained and interned with Champion Show Dog Groomer, Carrie DeJan. She also worked along side local groomer Susan Stillman who has over 40 years of grooming knowledge and experience.
She is trained and certified in Pet CPR. All equipment is maintained and sanitized between grooms and at close of day to help keep your furry family members safe and healthy.
CoCo maintains ongoing continued education to keep her skills on point with the latest trends in creative and breed standard grooming practices.
Mission statement: "Humanity Over Vanity." CoCo is an avid believer in cruelty free grooming practices. The Pin Up Groomer strongly adheres to stress and anxiety free grooming.
Company policies: The Pin Up Groomer does NOT offer dematting services. Mats on pets will be removed in the most humane way possible which is shaved out.
The Pin Up Groomer will NOT man-handle a pet in order to achieve your aesthetic ideal. If a pet is unable to be groomed, CoCo will contact you to discuss training options to work with her in order to properly acclimate your furry family member to the proper grooming protocols, or any other recommendations that may be useful.
Before booking new clients, The Pin Up Groomer requires proof of up-to-date vaccines from your vet clinic. These must be printed on your vet's letter head. The Pin Up Groomer will not accept hand written or word documents you did yourself.
Military discounts are only authorized to Active Duty, retirees, and their dependents with a VALID military I.D. at time of drop off or pick up. Pet must be accompanied by service member or dependent. In instances of deployment, service member must be verified with groomer before leaving, the people with whom the pet will stay during the deployment must also meet the groomer prior to service member leaving. Military discount will be honored while service member is deployed. This does not apply to PCS moves in which pet is permanently relocated with someone other than the service member.
Prices listed on menu are STARTING AT prices. Prices can vary depending on size, coat length/density/condition, if it requires more than one person to complete the groom, and time it takes to complete the desired cut etc.
No Show clients will be charged the minimum estimated cost of service and may be blacklisted from making future appointments. Cancellations made less than 24 hrs in advance can incur a 50%-100% minimum cost of service charge. Late cancellations will need to be discussed with the groomer directly.
If you or authorized pick-up person do not pick up your pet within 30 minutes of when service is complete, without prior discussion of pick-up time with The Pin Up Groomer, you will incur a pet sitting charge.